Shipping:
All orders are sent freight collect unless special arrangements
have been made. All goods sold by Missouri Table and Chair are sold
on the basis of FOB point origin and become the responsibility of
the consignee at the time the goods are loaded at the origin and
the carrier signs the bill of lading.
Delivery Date:
Delivery dates are estimates and are determined by the request of
the customer. If a customer requests a specific delivery date, that
date can be guaranteed for a specific fee charged by the freight
line. Once agreed upon, the customer may not extend a delivery date
for longer than two weeks. If a delivery date is delayed more than
two weeks, the customer may be held responsible for storage fees
that will be due prior to shipment of their products.
Estimated delivery dates may on rare occasions
change based on uncontrollable circumstances. Missouri Table and
Chair shall not be held responsible for any delay of goods caused
by such an occasion
Terms:
In order to best serve every potential customer, Missouri Table
and Chair requires a 50% down payment before processing an order.
This down payment is to include 50% of all costs associated with
the order including products, delivery, installation, financing
charges, or any other services. The remaining 50% is due at least
48 hours prior to the estimated shipping date.
When requested, and on their own authority, Missouri
Table and Chair will extend payment terms on account. These situations
are handled on an individual basis. Applicant businesses will be
required to submit an application with current business and bank
references. If approved, Missouri Table and Chair may extend payment
terms up to a maximum of 30 days.
Availability:
Missouri Table and Chair does not guarantee the availability of
any items shown on this website, our catalog, or flyers. Lead times
and stock availability can and will change from time to time without
being updated on the website.
Handling charges
Some items may require special crating, boxing, or protection. You
will be notified of any special charges before they are added to
your order.
Periodic Inspections:
End Users are required to make periodic inspections of all products
purchased looking for loose parts, damage, or loss of structural
integrity that may occur from normal daily use.
If any deficiency is observed, the end user needs
to remove the product from service and contact Missouri Table and
Chair regarding repair or replacement. Failure to follow these guidelines
will void all expressed and implied warranties.
Minimum Orders:
Unless specifically stated, there are no minimum orders. However,
price breaks are given on certain items based on quantity purchased.
Purchase Orders:
Purchase orders are required when ordering products and may be sent
via mail, fax, email, or phone. If orders are placed via phone,
they must be immediately followed by a written confirmation. If
you are unable to present a purchase order, you will be asked to
sign a copy of the order for our records.
Warranty:
Missouri Table and Chair warranties all finished products against
manufacturing defects with normal use and service for a period of
one year from the date of invoice. This warranty does not cover
any item that has been abused, neglected, or misused. This warranty
will also be void on any item that has been repaired or modified
by someone other than Missouri Table and Chair. In addition, this
warranty does not cover any incidental or consequential damages
incurred as a result of a defective product such as reinstallation
costs or lost profits. Freight in all circumstances will be the
responsibility of the end user.
On approved warranty issues, Missouri Table and
Chair reserves the right to replace or repair the damaged item(s).
Returns and Cancelled Orders:
No product can be returned without written authorization from Missouri
Table and Chair describing in detail the exact items to be returned.
Returns approved by Missouri Table and Chair may be subject to a
25% restocking fee. Restocking fees are handled on an individual
basis.
Cancelled “in stock” orders are subject
to a 25% restocking fee and custom orders may be subject to a 50%
cancellation fee once the items have entered the production stage.
Finally, all freight fees associated with returns are the responsibility
of the end user. All fees mentioned in this paragraph are based
on the total purchase price, not the deposit.
Freight Claims:
Upon receipt of goods at the point of delivery, it is the responsibility
of the consignee (end user) to inspect the shipment. If damage is
apparent or if there are any shortages, the consignee must note
this on the bill of lading or delivery receipt and have the driver
sign or initial the notation prior to the delivery truck\’s
departure.
Any concealed damage must be reported within 72
hours. Reporting concealed damage does not guarantee reimbursement
by the shipping company. Missouri Table and Chair will assist the
customer in seeking concealed freight damage, but it is the responsibility
of the consignee to file and follow up the claim. For this reason
it is of utmost importance that the end user inspects each and every
box as it is unloaded from the delivery vehicle.
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